Tenant Services



All lettings are subject to satisfactory references being received and approved by the landlord. These references are usually obtained through a credit referencing agency and are taken from a prospective tenant's bank, employer or accountant, and present landlord or other personal reference. The charge of £50.00 + VAT per person (including guarantor) will be deducted from your holding deposit which you will be asked to pay before references are taken up.


A non-refundable holding deposit of £150.00 per person will be taken from each tenant and guarantor/s if applicable. Should the tenancy go ahead, the remaining balance of the holding deposit will go towards the charges listed below. If details for the reference procedure are not supplied to Pilgrims within seven days from the receipt of the holding deposit, it will be assumed that the tenant does not wish to proceed with the tenancy, in which case the holding deposit will be forfeited and the property put back on the market. In the event that the tenancy does not go ahead because the tenant withdraws the offer or the references fail, the balance of the holding deposit will be retained to cover the administration costs.


The following costs and advance payments are required from the tenant before occupation:-

  • 1. One month's Rent in advance
  • 2. Deposit - usually equivalent to one and a half month's rent
  • 3. Legal Fees - £100.00 + VAT per tenancy
  • 4. Check-in and administration fee  - from £85.00 + VAT per tenancy

A charge of £70.00 + VAT per tenancy is also payable by Tenants for renewals and any other documents which may be required to vary the tenancy.


Your deposit will be registered with the Tenancy Deposit Scheme and will be used to cover any charges assessed as being your responsibility at the end of the tenancy. Because we are members of ARLA, you have the reassurance of knowing that your money is protected by the bonding scheme.


The following costs will be your responsibility during the tenancy:-

  • 1. Gas (or oil, if applicable), electricity, telephone, water rates and Council Tax. The relevant authorities will be informed of the new tenancy with dates and meter readings.
  • 2. TV Licence
  • 3. Any other charges and responsibilities specified in the Tenancy Agreement

Our property list is available on this website. To register with us, or request further information, please complete the application form or contact us by telephone or e-mail.